Help from LTS

Support without handing over your password

Start with email. If account access is needed, you approve a time-limited support session that appears in your audit history.

Contact support

Include your business name, what you were trying to do, and any visible error message. Never email a password, one-time code, API key, or payment information.

inventory@lit-solutions.tech

Before granting access

LTS support access must be approved by an authorized workspace user, expires automatically, and can be revoked early. Support activity is recorded.

Check availability

Review the public service-status page before reporting a widespread outage.

View service status